Update: Spam Moderation Feature

Posted on 17 May in Updates

Moderating Spam Websites

Spam has always been a problem since the very beginnings of the internet. iClan Websites isn’t any different as we suffer from spammy signups, posting all kinds of links from free movie downloads to supplementary medicines.

Thus, we have created a Spam Moderation Feature where our support team can moderate and check each and everyday and decide whether the website is a spam or not. There are many anti-spam solutions out there (which we have tried) - however, the problem we found was that they generated far too many false positives, i.e., regular users and comments were flagged as spam. So we decided to built our own homegrown anti-spam technology, which has now been deployed to all clan websites.

How It Works

For example, there exists a website that has some “spammy” keywords such as “drugs” or other copyright softwares and has a link posted to redirect a user to another website.

We scan our entire system each week that contain these spammy keywords and links, which are then flagged for human moderation.

Our support team go through the spammy list, checking to ensure the content is actually spam.

If it is declared as spam and falls down to the restrictions of iClan Websites, the user who posted the spam will be banned from the entire iClan Websites platform and all content from that banned user will be hidden. In the event of a false positive, we can unban the account at any time.

With this new feature - our customer websites will hopefully remain spam free. Users have peace of mind that we are monitoring websites so they don’t fall victim of being spammed.

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Bosenator
You've closed our community for spam, by using your event system, to tell people about an event in our community. You gave all 3 notifications at the same time, and banned the community leader. Just after he paid for a year. Fantastic.
+0 · 18 August 2016 · You like thisLike · Reply
Alin Tecsan
nice job
+0 · 3 August 2016 · You like thisLike · Reply
Phoenix
You shut down my clan website for spam. The so called spam was a an old post about a clan members only raid for the game destiny. We don't even play destiny anymore. Seems to me your update needs an update.
+1 · 5 July 2016 · You like thisLike · Reply
thedestroyercole
Great! :)
+1 · 7 June 2016 · You like thisLike · Reply
Zachary Dale Laino
"I feed my family with this So don't play with my money this summer, I'm serious" -Drake
+1 · 4 June 2016 · You like thisLike · Reply
Zachary Dale Laino
#winning
+1 · 4 June 2016 · You like thisLike · Reply
mjmalec
How wonderful! Very happy to keep lots of "spammers" away from iClan Websites!
+2 · 4 June 2016 · You like thisLike · Reply
RageWolff
Great! Good work :)
+1 · 1 June 2016 · You like thisLike · Reply
Arnulfo
Thank you for appreciating our effort. :) Expect more features soon!
+0 · 1 June 2016 · You like thisLike
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