Why are banned members returning to my website?
First, to avoid any confusion let us define what banning a member means, because you probably aren't actually banning them.To ban a member, edit their account, click Administrator Edits, and tick the ban user account option at the bottom. You can specify a number of days this ban will last for, leaving this blank means the ban will last forever. This will not remove the user from your site, but simply display them an error message informing them of the ban whenever they try to access your site.
Now, if you remove a member from your site then this is different. After removing a member from your website they may freely rejoin at any time without any limitations (unless you have member approval turned on).
If you need to remove a member from your website and prevent them from coming back, you should ban their account first.
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Important Announcement: iClan Website Shutdown
Dear iClan Community,
We regret to inform you that after careful consideration, we have decided to shut down the iClan website, effective December 1, 2023.
As a part of this process, please be aware that starting from December 1, we will no longer be accepting new payments for memberships or services.
This decision was not made lightly, and we want to express our deepest gratitude for your support and participation in the iClan community. We have valued every moment of your engagement with us.
All existing users will continue to have access to iClan services until the shutdown date. We encourage you to save any data or content you wish to retain, as it will no longer be accessible after December 1.
Thank you for being a part of the iClan journey. If you have any questions or concerns, please don't hesitate to reach out to our support team at [email protected].
Sincerely,
The iClan Team